Library and Information Sciences

Library and Information Sciences

Investigating the Status of Information Technology Implementation in Libraries Using Enterprise Architecture

Document Type : Original Article

Authors
Ali Zarrabi Ajami 1
Hassan Sadeghzadeh 2
1 M.Sc. Student, Department of Information Technology Engineering, Payame Noor University, Asaluyeh Center, Bushehr, Iran.
2 Assistant Professor, Department of Information Technology Engineering, Payame Noor University, Asaluyeh Center, Bushehr, Iran
10.30481/lis.2026.577996.2337
Abstract
Objective: The purpose of this study is to propose a method for assessing the status of information technology (IT) deployment in libraries by developing a sample of organizational architecture model based on the TOGAF framework. Libraries can improve alignment between IT and business processes by leveraging the findings of this assessment which can result in increasing system effectiveness and decreasing operational costs. To illustrate the applicability of the proposed approach, the Astan Quds Razavi library is selected as a case study.
Methodology: This research employed a case study approach using TOGAF (Version 10) and the ArchiMate modeling language. Data were collected through the review of library documents and relevant reference materials and documented using standard TOGAF artifacts, including catalogs and matrices. Multiple architectural views were created using ArchiMate to support the visualization of the resulting organizational architecture implementation. The proposed model was then evaluated using key performance indicators and verified according to its capability to support TOGAF’s Architecture Development Method (ADM).
Findings: The study identified and categorized the Astan Quds Razavi library’s main business processes as well as documenting its various IT tools and the nature of their relationship to library services. Multiple architectural views and representations were also designed using ArchiMate to produce a precise visual depiction of the organizational architecture documentation and its links to IT-supported services and process execution. Overall, the developed artifacts clearly show how IT is utilized to support operational workflows and service delivery within the organization.
Conclusion: The combined use of TOGAF and ArchiMate provides a structured and systematic toolset for analyzing, documenting, and designing information architecture in libraries. The proposed model can serve as a practical guide for other libraries and information centers that aim to establish organizational architecture. Such an approach enables a more transparent understanding of the current status of IT deployment and supports more informed decision-making for architectural improvement. It also facilitates system integration, improves service quality and strengthens the alignment of IT capabilities with organizational missions. Ultimately, the adoption of the proposed method can lead to higher productivity, greater process transparency, reduced duplication of efforts, and improved overall service quality for stakeholders.
Keywords
enterprise architecture
information technology
TOGAF framework
Libraries and Information Centers
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