عنوان مقاله [English]
Knowledge management is a key role in ensuring business success or competitive advantage by capturing and sharing experience and information. The strategic importance and advantage of knowledge management is the ability of the organization to correctly identify knowledge resources that improve the organization in order to gain a competitive advantage. For decades, knowledge management has been about organizational management with an emphasis on technology applications and networking; Recently, however, the world's leading organizations have given more importance to knowledge management, and have continued the processes of developing effective knowledge management, which includes increasing organizational productivity and innovation. Therefore, today knowledge is more important than traditional resources such as labor, land and financial capital. Having unique knowledge and effective knowledge leverage will lead to competitive advantages. Knowledge is a key strategic resource for all kinds of things An organization with innovative capabilities and with the utmost reliance on its intellectual property and ability to use knowledge and considering that the innovation process is the ultimate knowledge-based business process, can achieve its strategic goals. On the other hand, the turbulent and uncertain situation of organizations with constant challenges, such as reducing costs, changing purchasing behavior, increasing customer service, mature and global markets, has made it necessary for organizations to depend on knowledge management.
Objective: Despite the strong reasons for using knowledge management to improve organizational performance, there are various obstacles to implementing knowledge management in organizations; Therefore, the present study was conducted with the aim of implementing the knowledge management process in the Nomadic Affairs Organization of Iran. Methodology: This is a descriptive-survey study, based on the combined method of TOPSIS and structural equations, and its statistical population includes all employees of the Nomadic Affairs Organization of Iran in 1398. The sample size was 302 people according to Cochran's formula, stratified random sampling method was used in the analysis. To collect data, a 60-item questionnaire was used, which after applying the TOPSIS method, 24 indicators that did not receive the required average to enter the model were removed from the model. Then, a 36-item questionnaire confirmed by experts and structural validity through confirmatory factor analysis and their reliability were calculated using Cronbach's alpha coefficient and SmartPLS software was used to analyze the structural equations for data analysis. Findings: The findings showed that organizational culture, organizational structure, motivation and technical factor have a positive and significant effect on knowledge management and social factor as a mediating factor in the effect of organizational culture, organizational structure and motivation on knowledge management has a positive effect. To establish. Conclusion: In order to implement the knowledge management process in the Nomadic Affairs Organization of Iran, factors: organizational culture, organizational structure, motivation and technical factor are effective and in the meantime, the social factor should be used as a mediating variable.